Privacy Policy

Your opt+ prepaid Mastercard® card is issued by PACE Savings and Credit Union Limited.

PACE Savings and Credit Union Limited values each and every customer relationship. Customers such as you have entrusted us not only with your finances, but also with your personal information. To protect and maintain this relationship, we've adopted a privacy policy to maintain the confidentiality of the information you have shared with us.

We recognize your expectations for the responsible use and protection of your information and your right to privacy. To this end, PACE Savings and Credit Union Limited will maintain standards to reasonably ensure that your information is private and secure at all times. This notice will describe how your information is used, protected, and the benefits such use provides to you.

How we use, collect, and retain information about you.

Your relationship is important to us and we're committed to providing you with the best service possible. To do that, we gather information from a variety of sources to keep you informed about the many financial services, products, and benefits available to you as a PACE Savings and Credit Union Limited customer and to provide you the ability to manage your finances most effectively.

For example, we collect information from the following sources:

  • From you whether in writing on applications, by telephone, electronically or by any other means. This information may include your name, address, employment information, and income;
  • Transactions with others or us. This information may include your account balances, payment history and account usage;
  • Consumer reporting agencies. This information may include account information and information about your creditworthiness and credit history; and,
  • Public sources. This information may include real estate records and telephone numbers.
  • If you end your customer relationship with us or become an inactive customer, we will treat the information we have about you as if you were still our customer.

Responsible use of information provides customer benefits.

The information we collect provides significant benefits to you, our customer. This information:

  • Enables us to better understand your financial needs;
  • Assists us as we improve products and enhance Customer Care;
  • Allows us to comply with laws and regulations; and
  • Helps us protect you against fraud.

We will maintain accurate information about you.

We continually strive to maintain complete and accurate information about you and your card activity. Should you ever believe that our records contain inaccurate or incomplete information about you, please call us at 1-855-403-8343. We will investigate your concerns and correct any inaccuracies

We will maintain a security program to protect your information.

We are committed to the security of your financial and personal information. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. We restrict access of personal information about you to those employees who need to know that information to provide products or services to you. Our employees are trained to understand and comply with these information principles. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.

Restrictions on disclosing your personal account information to outsiders.

We will not share your confidential information with any company or third party except as required or permitted by law. This means, for example, that we can disclose your confidential information:

To third parties that help us provide products or services to you;
To consumer reporting agencies;
To third parties that process the opt+ Mastercard® card;
To respond to a subpoena, court order or judicial process; to pursue a sale, merger, or transfer of all or a portion of a business or operating unit; to our regulators and auditors; to protect against or prevent fraud, manage risk, or resolve customer disputes;
To a third party to whom you specifically authorize us to share the information.

Whenever other companies or third parties provide services for us or on our behalf, we require them by contract to maintain the appropriate safeguards to ensure the security and the confidentiality of the information that we provide them. Because certain disclosures of confidential information are specifically required or permitted by law, we can make these disclosures even if you prefer we do not do so. Therefore, you do not have to respond to this notice in any way.

We will maintain your privacy in business relationships with non-related third parties.

If we do provide customer information to a third party, we will insist, through a written agreement, that the third party adheres to similar privacy principles to those that PACE Savings and Credit Union Limited adheres to for keeping this information confidential.

Disclosing our privacy commitment to you.

At PACE Savings and Credit Union Limited, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how PACE Savings and Credit Union Limited protects your confidential information, please contact us at 1-855-403-8343.

Use of cookies.

Our web site may use a feature of your Internet browser called a cookie. A cookie is a piece of information which a web server may place on your computer when you visit a web site. The use of cookies is to facilitate your Internet session, to maintain security and to improve the user experience. For example, we use cookies to verify your identity, remember your personal settings such as your offer preferences, and to monitor your use of our website to improve our services. If you choose not to enable cookies on your browser, you will not be able to use some of the services offered on our web site.

How to opt out or stop certain disclosures about you.

If you prefer that we do not disclose nonpublic personal information about you to nonaffiliated third parties you may opt out of those disclosures (other than disclosures permitted by law). If you wish to opt out of the disclosures to nonaffiliated third parties Mail-in the bottom portion of this form. You may opt out of these disclosures at any time. This opt out, by law, will not apply to disclosures that are legally permitted or disclosure we make to companies that perform services on our behalf or to other financial institutions that have joint marketing agreements with us. Once we receive your request, we have a reasonable amount of time to stop the disclosures. You may always contact us for assistance if you wish to later revoke your opt out election.

Mail To:

Opt+ / Privacy Opt Out
Attain Finance Canada Inc.
400 Carlingview Drive
Toronto, ON M9W 5X9